The regulatory instructions made by Uber is to mainly help the customers to experience safe, positive and respectful rides. It is for all those who use this app. Whether it is driver, rider, customers or anyone else, everyone has to obey and follow the guidelines designed by the company.
The guidelines mentioned below will help you to understand the features of a particular kind of behaviour that may also cause the users to lose access from the Uber app. The mentioned below guidelines will explain to you the points which are enough for uber to take necessary actions. Please have a look at them
Treat everyone with respect
The community of the company is undeniably distinctive and it is not important that we will encounter with the only people who share and respect our beliefs. This does not mean that we start troubling the person if he/she does not belong to our community.
You have nothing to do with the beliefs or the look of the person, the main motto behind getting the service is getting it fulfilled positively, so you should focus on that.
Help in keeping one another safe
Uber is constantly working to develop a safer sight for the enjoyers of this app. Uber mainly has a focus on the safety of their users and this was the only reason behind creating these standards.
Following the law
Uber obeys and follow all the rules and regulations which is needed to run a business. By doing this, the company also earned a huge level of trust of the customers. The company also request their customers to follow and obey all the rules and regulations wherever required.
Customer’s feedback matters
If customers want to share their experience with the company, does not matter whether it is positive or negative, they can do it. Uber is continuously working on the part of attaining reviews and feedbacks from the end of the customers. It also helps the company to improve its services easily.
Misconduct and sexual assault
Uber value the personal privacy and space of its users. But on the other hand, the user should not comment about someone’s appearance and ask whether they are single or not. Sexual misconduct or sexual assault of any kind is prohibited while enjoying the trip. Here is the list of inappropriate conduct that one should avoid-
- Comments and behaviour that could make other people uncomfortable are strictly unacceptable. Some examples are- winks, whistles, nudges etc. don’t flirt or touch the people you don’t know.
- Never comment on the appearance of someone, gender identity or anything related to sexual orientation. Avoid asking personal questions like ‘’Are you single?’’. Never talk about your own or someone else’s sex life.
- Uber strictly prohibits sex rule. This means it is not allowed to make sexual contact while using the Uber taxi booking app. This comprises activities like solicitation of sexual intercourse, masturbation, sexual intercourse, exposure or touching sexual body parts etc.
Rude or threatening behaviour
Harassing behaviour, aggressive and confrontational behaviour is not allowed. One should never use language or gestures that could be threatening, inappropriate or disrespectful. So, it is better to stay away from some topics like political beliefs or religion etc.
By wrapping up the article, we can easily conclude that there are some rules and regulations made by every reputed company on which it works. The above-mentioned points are written to make the readers understand about the community guidelines of Uber.