Robin Singh

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Marketing Plan Is Bound To Make An Impact In Your Business

Desired marketing starts with knowledgeable marketing strategy. A healthy marketing strategy helps you to define your vision, reach new customers, and achieve your missions. A...

5 Myths about Knowledge Base You Need to Ignore

Knowledge management has become one of the most important business aspects for a large number of companies. Therefore, numerous businesses have introduced the usage of...

Scaling Customer Support With Technology

Traditionally, customer support was a relatively straightforward part of a company’s operations. Business interacted directly with consumers in the story or via a call center....

The History of Context Sensitive Help

Context sensitive help (CSP) allows users to remain on the same task and use simple helping elements to gain information. It allows website visitors and...